How we handle your information.

Who we are

This Privacy Policy covers studeo.design, operated by DavDeo Design and Consulting Inc., doing business as STUDEO Design. We are based in Langley, British Columbia, Canada. If you have questions about this policy or how your information is handled, contact us at dav@studeo.design.

What this policy covers

This policy explains how we collect and use information when you visit studeo.design or interact with us through the site. It does not cover information collected by third-party services we link to or use, such as Calendly for booking calls or external platforms like Instagram and LinkedIn. Those services have their own privacy policies.

What we collect

We collect minimal information, and only what is necessary to communicate with you and improve the site. Specifically:

When you contact us by email or through a booking link, we collect the information you choose to provide: typically your name, email address, company, and any details you share about your situation. We use this information to respond to your inquiry and prepare for our conversation.

When you visit the site, we collect basic technical information automatically through standard web analytics. This includes things like the pages you visit, how long you stay, and the general region you are visiting from. This information is aggregated and is not used to identify individual visitors.

We do not collect financial information through the site. Payments for engagements are handled separately through invoicing systems we use to run the business.

Cookies and analytics

The site uses minimal cookies, primarily for basic functionality and anonymous analytics. We use Google Analytics to understand how visitors use the site so we can improve it. We do not use cookies for advertising or to track you across other websites.

Depending on the analytics provider we use, some of this information may be processed on servers located outside Canada, including in the United States.

You can disable cookies in your browser settings. The site will still work without them.

How we use your information

We use the information you share with us to:

• Respond to your inquiries
• Prepare for and conduct calls and meetings
• Send you information you have requested, such as proposals or scope notes
• Improve the site and our services

We do not sell, rent, or trade your personal information to anyone. We do not send unsolicited marketing emails to people who contact us through this site or who provide their information through the site. If we ever introduce a newsletter or similar ongoing communication, it will be opt-in only, and every message will include a way to unsubscribe.

Who we share information with

We share your information only with the service providers we use to run the business, and only to the extent necessary. These include:

• Email providers (for sending and receiving correspondence)
• Calendly (for scheduling calls)
• Cloud storage providers (for storing project files and documents)
• Accounting and invoicing software (for handling business operations)

Some of these providers are located outside Canada, including in the United States, which means your information may be stored or processed in those jurisdictions and may be subject to the laws of those countries. We work only with reputable services that handle data responsibly.

We do not share your information with third parties for marketing purposes.

How long we keep information

We keep information you share with us for as long as it is relevant to our working relationship or as required for legitimate business purposes such as accounting and tax records. If you would like us to delete information about you, contact us at dav@studeo.design.

Your rights

Under applicable Canadian privacy law, including British Columbia's Personal Information Protection Act (PIPA) and the federal Personal Information Protection and Electronic Documents Act (PIPEDA), and similar laws in your jurisdiction, you have the right to:

• Know what information we hold about you
• Access that information
• Correct any inaccuracies
• Request that we delete your information, subject to legal retention requirements

To exercise any of these rights, contact us at dav@studeo.design.

Security

We take reasonable measures to protect the information you share with us. This includes using secure email, password-protected systems, and reputable service providers. No system is perfectly secure, but we treat your information with the care we would expect for our own.

Changes to this policy

We may update this policy from time to time. The updated date at the top of the page indicates when changes were last made. Significant changes will be communicated to active clients directly.

Contact

For any questions about this policy or how your information is handled:

DavDeo Design and Consulting Inc.
dba STUDEO Design
Langley, British Columbia, Canada
dav@studeo.design